Victoria and Albert Museum

The world’s greatest museum of art and design

Opening times

10.00 to 17.45 daily
10.00 to 22.00 Fridays

The Pret Persuasion

The Pret Persuasion

McJobs are strictly off the menu at the fast-food phenomenon Pret A Manger, where service is always with a smile. So what are the secret ingredients that keep its staff buzzing? By Richard Preston. Illustrations by Patrik Svensson