Victoria and Albert Museum

The world’s greatest museum of art and design

Opening times

10.00 to 17.45 daily
10.00 to 22.00 Fridays

Andrew Lewis

Author: Andrew Lewis (Digital Content Delivery Manager)
Museums and the Web Baltimore was as thought-provoking and inspiring as ever. With the day-job specifics turned off, it is truly invigorating to open up the mind in the company of 600 or so museum professionals working at the coalface of digital in museums. Here are some key takeaways for me. No single theme or trend?At previous Museums and the Web there has always been one or two connecting...
Author: Andrew Lewis (Digital Content Delivery Manager)
In September 2013, we launched our Digital Explorer Map. We wanted to provide a better way for our web visitors to find out what the V&A has to offer. This was the first feature on our website we specially built to work best on a tablet. We did this because tablets are what people use when they are indulging themselves on the web - sofa-friendly, feet-up devices. They are used for pleasure...
Author: Andrew Lewis (Digital Content Delivery Manager)
Culture in Numbers was the first event by Leeds Data Mill, an ambitious new collective organisation looking to gather and utilise data about the whole of Leeds.Here's a Storify review of a great day - lots of interesting insights and reflections on the practicalities.[<a href="//storify.com/rosemarybeetle/leeds-data-mill-culture-in-numbers" target="_blank">View the story "...
Author: Andrew Lewis (Digital Content Delivery Manager)
What are the challenges and possibilities raised by mobile? Now that more than half UK adults have smartphones, and with tablet use doubling in a year, cultural services need to understand the social shifts the normalisation of these technologies cause. The conference 'Making Cultural Heritage Mobile: Challenges and Possibilities' at the University of Cambridge explored these issues. Here...
Author: Andrew Lewis (Digital Content Delivery Manager)
A list of useful research reports about technological and social factors affecting how consumer mobile devices affect museum service design. Most have published in mid to late 2013.The scope and focus of each varies, but all deal with either general technology and mobile-related social trends or specifically about musum mobile service issues.They are here for reference for attendees at workshops...
Author: Andrew Lewis (Digital Content Delivery Manager)
In October 2013, we overhauled the Visitor Information pages to make them easier to use on a mobile phone. With as many as 30% of all web visits including the visit information pages, this was a priority. This post looks at how you can quickly make your web pages easier to use on a mobile phone for your visitors, just by simplifying site structure and content.Visit information was a priority for...
Author: Andrew Lewis (Digital Content Delivery Manager)
In September 2013, the Digital Map launched on the V&A website, offering a new interactive map interface for visitors that works on most tablets and smartphones, regardless of operating system (iPads and iPhones, Android tablets and phones, Windows phones, etc). This post looks at the benefits the map provides for visitors, how it fits within the strategic development of the overall website,...
Author: Andrew Lewis (Digital Content Delivery Manager)
The purpose of navigation is to help visitors to our websites find their way round them, but how do we know how useful this navigation really is to them? To understand this, we need to know they actually use it. This post outlines how we have implemented automated tracking of navigational activity on the V&A website. It shows how Google Analytics Event Tracking has been set up to capture data...
Author: Andrew Lewis (Digital Content Delivery Manager)
London's first Maker Faire was a really inspiring weekend. On Saturday 6 July 2013 , makers gathered at the London College of Communication to show off their creations and on Sunday 7 July here at the V&A, there was a day of panels and discussion exploring political apects of the maker movement, including a keynote by Cory Doctorow.On Saturday, an inspiring range of great creative people...
Author: Andrew Lewis (Digital Content Delivery Manager)
Some brief reviews of sessions from this year's fantastic Museumnext. As ever it's not possible to attend them all (sadly), nor do them all justice, but here is a condensed run through...Keynote - Seb Chan talks about digital transformation at the Cooper-Hewitt museum New York.Seb Chan kicked things off with a truly inspirational discussion of how he is working to change the mindest of an...

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