Digital Media at the V&A

We’re a team of techies, developers, writers, strategists and media makers, responsible for all things digital in the V&A. You’ll find our work on websites, apps, in galleries and on your smartphones and tablets.

Learn about the exciting projects we are developing and keep up to date with our latest news and ideas. We also share our insights and opinions on the most recent developments in the ever-changing world of digital media.

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Large wall of Cleveland museum objects

What is it like to use Cleveland Museum of Art’s Gallery One?

In February 2015, I participated in an ideas workshop organised by the Cleveland Museum of Art (CMA). This explored how their famous Gallery One experience had resonated with audiences since it was launched two years earlier, and how the service might be developed in the future A major requirement of this was that workshop participants actually used the in-gallery interactives – […]

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The Museum of Savage Beauty: Producing beautiful content when time is not on your side

Have you seen The Museum of Savage Beauty (MoSB) yet? Our brand new web feature explores the hidden stories behind 27 of Alexander McQueen’s most remarkable objects. We’ve got specially researched object labels, over 100 images, 17 videos and a deep zoom functionality. And all of this was put together in just four months, with the web design, […]

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The Process of Design Squiggle by Damien Newman, Central Office of Design

11 Tips for Writing a Killer Proposal

Between Christmas and New Year, colleagues and I had the pleasure of combing through 33 responses to a request for proposal we posted through the OJEU (that’s a European procurement framework, if you’ve not yet had the pleasure…) I’m not being sarcastic: over the course of that week, we saw some incredible proposals and some […]

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Technical collaboration guidance document cover

Technical collaboration guidelines

When you work with external creative partners and developers, how do you get all the new stuff to work with the existing tech? Collaboration has to be key and so, we’re trying out a set of fluid guidelines that we hope will make it easier to balance the needs of commissioners and suppliers. They’re available […]

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Botanicalls sensor

The Story Conference 2015 – Reflections from a Web Developer

It may seem odd for a web developer to attend The Story Conference 2015, a conference about story telling, and as was mentioned at the beginning of the day, it is certainly a difficult event to summarise in one blog post, however for me there were many things to take away from it. Here are […]

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Wallpapers on the V&A Spelunker

The V&A Spelunker

Hello, and a Happy New Year to you! I’m George Oates, director of a small London design firm called Good, Form & Spectacle. As part of our ongoing research practice, we’ve made a new toy to help you explore the wondrous Victoria and Albert Museum’s catalogue, the V&A Spelunker. Thank you very much to Kati […]

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Device testing at Fool Proof Open Device Lab

Designing a new Wi-Fi splash screen

Earlier in the year Andrew Lewis wrote a post going through some of the research he had done looking into the user experience of connecting to public Wi-Fi. He pulled out many examples from other museums and beyond to see what worked well and what needed to be improved upon. This was not just an […]

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Watercolour of two boxers

Remember, this was all new to you once upon a time.

The days are shortening, the leaves are crisping and suddenly lanyard suppliers are in high demand. Yes, conference season is upon us once again. Recent visits to Lets Get Real 3 and Museum Ideas 2014 have got me thinking. Their themes, Is Your Content Fit for Purpose? and Museums in the Era of Participatory Culture […]

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Startup Weekend Art London

How can technology improve the museum experience?

This weekend, I’ll be judging the final presentations at Startup Weekend Art London. Over 54 hours, teams of technologists, artists, entrepreneurs, designers, mobile developers and product experts will come together to build real solutions to the art world’s most pressing problems, using technology and business models from other industries to innovate and disrupt the arts world […]

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Boy touching replica lion's skull

What can we learn from watching groups of visitors using digital museum exhibits?

There is a lot written about digital technologies and how they might help visitors engage within museums. However, this is often very focussed solely on technical aspects and frequently seems to assume that people will use this tech as intended. But of course, people bring their own ideas, habits and preferences to the tech, and it cannot be assumed that […]

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