Digital Media at the V&A

We’re a team of techies, developers, writers, strategists and media makers, responsible for all things digital in the V&A. You’ll find our work on websites, apps, in galleries and on your smartphones and tablets.

Learn about the exciting projects we are developing and keep up to date with our latest news and ideas. We also share our insights and opinions on the most recent developments in the ever-changing world of digital media.

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Technical collaboration guidance document cover

Technical collaboration guidelines

When you work with lots of external developers, how do you get all the new stuff to work with the existing tech? This is a question familiar to anyone managing development of digital services. Every new thing adds an extra resource cost and requires an expansion of knowledge required. This is no bad thing – to […]

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Botanicalls sensor

The Story Conference 2015 – Reflections from a Web Developer

It may seem odd for a web developer to attend The Story Conference 2015, a conference about story telling, and as was mentioned at the beginning of the day, it is certainly a difficult event to summarise in one blog post, however for me there were many things to take away from it. Here are […]

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Wallpapers on the V&A Spelunker

The V&A Spelunker

Hello, and a Happy New Year to you! I’m George Oates, director of a small London design firm called Good, Form & Spectacle. As part of our ongoing research practice, we’ve made a new toy to help you explore the wondrous Victoria and Albert Museum’s catalogue, the V&A Spelunker. Thank you very much to Kati […]

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Device testing at Fool Proof Open Device Lab

Designing a new Wi-Fi splash screen

Earlier in the year Andrew Lewis wrote a post going through some of the research he had done looking into the user experience of connecting to public Wi-Fi. He pulled out many examples from other museums and beyond to see what worked well and what needed to be improved upon. This was not just an […]

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Watercolour of two boxers

Remember, this was all new to you once upon a time.

The days are shortening, the leaves are crisping and suddenly lanyard suppliers are in high demand. Yes, conference season is upon us once again. Recent visits to Lets Get Real 3 and Museum Ideas 2014 have got me thinking. Their themes, Is Your Content Fit for Purpose? and Museums in the Era of Participatory Culture […]

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Startup Weekend Art London

How can technology improve the museum experience?

This weekend, I’ll be judging the final presentations at Startup Weekend Art London. Over 54 hours, teams of technologists, artists, entrepreneurs, designers, mobile developers and product experts will come together to build real solutions to the art world’s most pressing problems, using technology and business models from other industries to innovate and disrupt the arts world […]

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Boy touching replica lion's skull

What can we learn from watching groups of visitors using digital museum exhibits?

There is a lot written about digital technologies and how they might help visitors engage within museums. However, this is often very focussed solely on technical aspects and frequently seems to assume that people will use this tech as intended. But of course, people bring their own ideas, habits and preferences to the tech, and it cannot be assumed that […]

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Testing a prototype virtual reality headset

Group-design techniques: Paper prototypes, visualisations and models

V&A Director Martin Roth, recently interviewed, spoke passionately about the power of being in the presence of real objects in museums. What is better than physically being there, soaking in the powerful feelings of direct experience? So, how does this help us design? A team viewing/discussing/critiquing simultaneously can generate amazing creative ideas. We have found that physical things have […]

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Image fo Sumo wrestler with Grudge Match on chest

MuseumNext 2014 – APPS v WEB and other digital grudge matches

Apps or web? Is data the friend of users or creepy intrusion? Does project envy lead to closed thinking or can we learn from others? These are just a few of the museum technology-management topics getting some lively exchanges recently in Newcastle/Gateshead, at the ever-stimulating MuseumNext. These are not new debates, even for museums, but thinking has evolved with museum products and services over […]

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Sunset over the River Tyne, Newcastle © Kati Price

CDOs, the new Chief Electrical Officers?

  It’s the beginning of the twentieth century, and you own a small factory in Wallsend, up the river Tyne from Newcastle. You’re considering whether to ditch the steam engines and get your factory plugged into Charles Merz’s new Neptune Bank Power Station, the UK’s first electrical power distribution system, based on Nikola Tesla’s discoveries […]

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