Digital Media at the V&A

We’re a team of techies, developers, writers, strategists and media makers, responsible for all things digital in the V&A. You’ll find our work on websites, apps, in galleries and on your smartphones and tablets.

Learn about the exciting projects we are developing and keep up to date with our latest news and ideas. We also share our insights and opinions on the most recent developments in the ever-changing world of digital media.

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Device testing at Fool Proof Open Device Lab

Designing a new Wi-Fi splash screen

Earlier in the year Andrew Lewis wrote a post going through some of the research he had done looking into the user experience of connecting to public Wi-Fi. He pulled out many examples from other museums and beyond to see what worked well and what needed to be improved upon. This was not just an […]

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Watercolour of two boxers

Remember, this was all new to you once upon a time.

The days are shortening, the leaves are crisping and suddenly lanyard suppliers are in high demand. Yes, conference season is upon us once again. Recent visits to Lets Get Real 3 and Museum Ideas 2014 have got me thinking. Their themes, Is Your Content Fit for Purpose? and Museums in the Era of Participatory Culture […]

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Startup Weekend Art London

How can technology improve the museum experience?

This weekend, I’ll be judging the final presentations at Startup Weekend Art London. Over 54 hours, teams of technologists, artists, entrepreneurs, designers, mobile developers and product experts will come together to build real solutions to the art world’s most pressing problems, using technology and business models from other industries to innovate and disrupt the arts world […]

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Boy touching replica lion's skull

What can we learn from watching groups of visitors using digital museum exhibits?

There is a lot written about digital technologies and how they might help visitors engage within museums. However, this is often very focussed solely on technical aspects and frequently seems to assume that people will use this tech as intended. But of course, people bring their own ideas, habits and preferences to the tech, and it cannot be assumed that […]

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Testing a prototype virtual reality headset

Group-design techniques: Paper prototypes, visualisations and models

V&A Director Martin Roth, recently interviewed, spoke passionately about the power of being in the presence of real objects in museums. What is better than physically being there, soaking in the powerful feelings of direct experience? So, how does this help us design? A team viewing/discussing/critiquing simultaneously can generate amazing creative ideas. We have found that physical things have […]

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Image fo Sumo wrestler with Grudge Match on chest

MuseumNext 2014 – APPS v WEB and other digital grudge matches

Apps or web? Is data the friend of users or creepy intrusion? Does project envy lead to closed thinking or can we learn from others? These are just a few of the museum technology-management topics getting some lively exchanges recently in Newcastle/Gateshead, at the ever-stimulating MuseumNext. These are not new debates, even for museums, but thinking has evolved with museum products and services over […]

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Sunset over the River Tyne, Newcastle © Kati Price

CDOs, the new Chief Electrical Officers?

  It’s the beginning of the twentieth century, and you own a small factory in Wallsend, up the river Tyne from Newcastle. You’re considering whether to ditch the steam engines and get your factory plugged into Charles Merz’s new Neptune Bank Power Station, the UK’s first electrical power distribution system, based on Nikola Tesla’s discoveries […]

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We are Museums 2014 – Innovation in Warsaw!

What happens when you gather a load of enthusiastic people together for two intense days of best-practise experience mashed up with hands-on digital service design workshops, out in beautiful museums and galleries? This is We are Museums 2014, which this year was in the lovely city of Warsaw, Poland. Enthusiasm The event is refreshingly action-based. […]

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Astronauts only change their underwear once every 5 days – Day 2 of Thinking Digital 2014

Sitting through the 2nd day of the Thinking Digital conference at Sage Gateshead was rather like settling down in front of the latest Hollywood blockbuster. With presentations ranging from virtual reality, disease and money to lunar architecture, blood, and the rise of machines, by people with job titles such as Lunar Architect and Machine Educator, it […]

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Data, Discovery and Debate – Day One of Thinking Digital 2014

There are some truly fantastic people working in the world of digital for museums, however it’s nice sometimes to get out of the arts and heritage bubble to learn some lessons from the digital community at large. There are ideas and developments circulating in the wider world that have huge implications for us and what […]

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