Tag: mobile

Back to the blog front page

Samsung Digital Classroom with Oliver Lang

© Oliver Lang

Photography has never been so popular and the opportunities for people to share their work has never been greater. Powerful new mobile devices encapsulate the old photographers’ axiom of, “The best camera to use is the one you have with you”. A quick look through Instagram will show you how photographers are using the freedom […]

Keep reading

Designing a new Wi-Fi splash screen

Device testing at Fool Proof Open Device Lab

Earlier in the year Andrew Lewis wrote a post going through some of the research he had done looking into the user experience of connecting to public Wi-Fi. He pulled out many examples from other museums and beyond to see what worked well and what needed to be improved upon. This was not just an […]

Keep reading

The Rise and Fall of Flappy Bird and the collecting of the V&A’s first App


As part of the V&A’s new Rapid Response Collecting strategy, the Contemporary Architecture, Digital and Design team has collected the museum’s first app, Flappy Bird. A simple side-scrolling video game with 2D retro-style graphics, the player controls a bird attempting to fly through rows of green pipes, avoiding contact with them by tapping the phone’s […]

Keep reading

What’s it like for Museum visitors to connect to Wi-Fi on a mobile phone?


This post reviews research we have been doing recently, into how we can improve the experience for mobile users in the museum when they first make contact with Wi-Fi. Over the last two years at the V&A, the Digital Media department has worked hard to improve the remote mobile experience, by making our web pages responsive to […]

Keep reading

Why bother designing for tablet users?


In September 2013, we launched our Digital Explorer Map. We wanted to provide a better way for our web visitors to find out what the V&A has to offer. This was the first feature on our website we specially builtto work best on a tablet. We did this because tablets are what people use when they are indulging themselves […]

Keep reading

Ideas from CRASSH mobile possibilities conference

What are the challenges and possibilities raised by mobile? Now that more than half UK adults have smartphones, and with tablet use doubling in a year, cultural services need to understand the social shifts the normalisation of these technologies cause. The conference ‘Making Cultural Heritage Mobile: Challenges and Possibilities’ at the University of Cambridge explored these […]

Keep reading

Useful research about consumer mobile trends

A list of useful research reports about technological and social factors affecting how consumer mobile devices affect museum service design. Most have published in mid to late 2013.The scope and focus of each varies, but all deal with either general technology and mobile-related social trends or specifically about musum mobile service issues. They are here […]

Keep reading

Making visitor information easier for mobile phone users

In October 2013, we overhauled the Visitor Information pages to make them easier to use on a mobile phone. With as many as 30% of all web visits including the visit information pages, this was a priority. This post looks at how you can quickly make your web pages easier to use on a mobile phone for your visitors, just […]

Keep reading

The V&A Digital Map: tablet-optimised, mobile-responsive, data-driven

In September 2013, the Digital Map launched on the V&A website, offering a new interactive map interface for visitors that works on most tablets and smartphones, regardless of operating system (iPads and iPhones, Android tablets and phones, Windows phones, etc). This post looks at the benefits the map provides for visitors, how it fits within […]

Keep reading

How to use Google Analytics Event Tracking to capture navigational behaviour on your website

The purpose of navigation is to help visitors to our websites find their way round them, but how do we know how useful this navigation really is to them?  To understand this, we need to know they actually use it. This post outlines how we have implemented automated tracking of navigational activity on the V&A website. […]

Keep reading