The salon and the client
At the beginning of the 20th century, individual milliners turned the simple hat shop into an exclusive space that enhanced their signature styles. This salon environment, similar to that of haute couture dress houses, offered the customer an intimate place to view, try and buy elegantly displayed hats.
Traditionally a good saloniste offered advice, recommending turban styles for those with large noses or advising asymmetric styles to slim a wide face. However, the cardinal rule of hat-buying, as French fashion editor Genevieve Dariaux noted, is to 'take the one you fall in love with, which mysteriously ‘does something’ for you, which magically makes you feel more beautiful'.
When the right client meets the right hat, the wearing begins. On the hat’s journey - from initial inspiration, through construction, to the salon where it is tried and chosen - it is the client who ultimately gives it life and launches it into the world. From royalty to revolutionaries, a hat frequently becomes a signature feature for a well-known face, recognised as part of the personality of the wearer.
A gift in your will
You may not have thought of including a gift to a museum in your will, but the V&A is a charity and legacies form an important source of funding for our work. It is not just the great collectors and the wealthy who leave legacies to the V&A. Legacies of all sizes, large and small, make a real difference to what we can do and your support can help ensure that future generations enjoy the V&A as much as you have.
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Lucile Ltd: London

Mrs Lucy Wallace, Lady Duff Gordon as she became, transformed her business from a modest home-based dressmakers into the leading international fashio…
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