Facilities
Shopping
Visit our shops for a huge range of books, stationery, gifts and jewellery. A wide range of gifts and books are available for purchase through the Online Shop.
Places to eat
The V&A Café offers hot dishes, salads, sandwiches, pastries and cakes, as well as hot and cold drinks, wine and beer.
For more information about places to eat at the V&A go to Eating & Drinking.
Group visits
The V&A has a wide range of services for all types of group to ensure that your needs are met and your visit is as enjoyable and hassle free as possible. For further information go to Group Visits.
Accessibility
The Museum has a wide range of services for disabled visitors. For further details visit the Disability section. You can also call +44 (0)20 7942 2211, 9.00-17.30, seven days a week or textphone +44 (0)20 7942 2002.
Families
The V&A has extensive facilities for families:
Eating and drinking
The main Café, open 10.00-17.15, and 10.00-21.30 on Fridays, is great for children, with a wide range of food for all tastes. The Garden Café is also open during the summer for drinks and snacks 10.00-17.15 and is open 10.00-21.30 on Fridays. High chairs are provided in the main café. Main meals are half-price for children under 10. There is also a water fountain next to the telephones on Level 1 by Stair M.
For more information about places to eat at the V&A visit Eating & Drinking .
Baby change
Nearly all toilets have baby change facilities - look for the baby change symbol on the Museum map.
Pushchairs
The V&A is spread over seven levels and a number of interconnecting buildings. The Museum map shows which routes are non-accessible for pushchairs due to steps, but please ask a member of staff if you need help at any time.
For information on our events and activities for families visit Families.
Corporate events
The V&A is available for daytime and evening corporate events. For further details see the venue hire section or call.
Cloakrooms
There are cloakrooms at the Grand Entrance on Level 1 and near the Tunnel Entrance on Level 0. The cloakrooms are for coats, umbrellas and bags and have limited capacity.
Bags larger than 56cm x 45cm x 25cm (22ins x 18ins x 10ins) ie the maximum size of airline carry-on luggage, will not be accepted. We also cannot accept large suitcases, prams, trolleys, bikes (folding or otherwise) or perishable food.
Cloakrooms are free; a voluntary donation is welcome.
