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Membership FAQs

Do I need to book for exhibitions?
No, just show your Membership Card and proof of ID (such as a bank card or driving licence) at the door.  You do not need to pre-book or queue (except at extremely busy times).   
Can I lend my Membership Card to someone else?
No. Memberships are non-transferable and Membership Cards can only be used by the named Member.;
Can I bring a friend with me?
If your Membership includes a guest, it will say ‘plus guest’ on your card and you can bring a friend to exhibitions and Members’ previews.  If not, you can add a guest for just £25 extra per year.  Call us on 020 7942 2271 to add a guest to your Membership.
Can I bring children with me?
All Members can bring up to four family children (under 18) to exhibitions and Members' Previews.
How do I change my address?
Please call us on 020 7942 2271 or email
Can I bring friends to your events?
This depends on the capacity of the event.  Please call us on 020 7942 2277 to check for the events you would like to attend. 
I have lost or did not receive my Membership Card.
Please call us on 020 7942 2271 to let us know and we will send a new card within 10 working days.  If you want to visit the V&A sooner than this, just go to the Membership Desk in the Grand Entrance and they will be able to give you a temporary card. You will need to show proof of ID (such as a bank card or driving licence) and confirm your address.
I recently joined online or by phone, but have not yet had my welcome pack.
Please allow up to 6 weeks from date of application.  If it has been longer than this, please call us on 020 7942 2271 to let us know. 
Gift Aid your Membership
The Friends of the V&A benefit by claiming Gift Aid on your donation, enabling us to receive an additional 25% from HMRC at no extra cost to you. It's quick and easy: we just need your consent. You can sign up for Gift Aid if you are eligible as a UK taxpayer, by signing and dating the declaration on the Membership form. Alternatively, email us at or call us on +44 (0)20 7942 2271.
* Gift Aid notes:
Gift Aid is reclaimed by the V&A from the tax you pay for the current tax year. Please notify the V&A if you want to cancel this declaration, change your name or home address or no longer pay sufficient Income Tax and/or Capital Gains.
The £25 Plus Guest payment and the £50 Extra Card payment are not eligible for Gift Aid.
The commercial value of the Contributing Members’ benefits is £85 which cannot be Gift Aided. The balance of £215 is a voluntary donation eligible for Gift Aid

If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you,
you must include all your Gift Aid donations on your Self Assessment tax return or ask HM Revenue and
Customs to adjust your tax code.
This declaration can be cancelled at any time by writing to:
The Victoria and Albert Museum
Finance Department
Cromwell Road
South Kensington
London SW7 2RL
The V&A is a charity exempt from registration under the Charities Act 1993
The Friends of the V&A Ltd: Charity Registration Number 272056, Company Registration Number 1267122
The V&A Foundation Ltd: Charity Registration Number 1144508, Company Registration Number 7788681

Friends of the V&A – Annual Report 2014/15, AGM and Governance Review

V&A Member's AGM

Friends of the V&A EGM

Please find a copy of the official notice of this year’s Friends of the V&A Annual General Meeting here, which will be held at 6.00pm on Tuesday 22 November 2016. Mindful of last year’s high level of attendance, the meeting will be held in the Lydia and Manfred Gorvy Lecture Theatre. Please enter the Museum via the Secretariat Entrance on Cromwell Road (doors will open promptly at 6.00pm). In case you are unable to attend, a proxy form is available to download.
As well as this year’s Special Business, the AGM will include an update on how your support has helped the Museum this year, and is your opportunity to meet the Friends’ trustees and V&A staff.
As you will see the meeting is to focus on two subjects: initially to receive and approve matters related to the year ending March 2016, followed by consideration of two special resolutions, regarding the proposition to merge and unify the activities and administration of the Friends with those of the Museum.

You may recall this idea was first mooted over a year ago, and now after lengthy further considerations, the Trustees of the Friends and the Museum have decided it is both timely and appropriate to proceed with the merger. There will be gains in both administrative and financial matters while we have been assured by the Museum that there will be no change to the range of benefits and advantages enjoyed by Members as a result of the merger. When founded in 1976, a separate corporate structure for the Friends was required for fiscal considerations, but such considerations are no longer relevant.
Following further discussion at the AGM, the Trustees will seek your vote in support of the resolutions to allow the merger to proceed. If you are unable to attend, please prepare a proxy vote and return this to us by 20 November 2016.
Download the 2015/16 Annual Report
Download the 2014/15 Annual Report
If you require further commentary in advance of the meeting, please contact the Head of Friends, James Beardsworth, at
We publish our Annual Report online to save paper and costs, but if you require a hard copy, please contact the Membership Office on 020 7942 2271 or e-mail us at



Members' Tours

Get to know the collections by joining one of our Members-only guided tours. There's no need to book - just meet your knowledgeable Guide at the Members' Room just before the start

Wednesday 7 September, 14.00
Thursday 29 September, 11.00
Wednesday 5 October, 14.00
Thursday 27 October, 11.00
Wednesday 2 November, 14.00
Thursday 24 November, 11.00
Wednesday 7 December 14.00

Tours vary according to the Guide and will last for one hour.

Dates for Your Diary – Forthcoming Members’ Previews

You Say You Want a Revolution: Records & Rebels 1966-70
Friday 9 September, 10.00 – 22.00
Opus Anglicanum: Masterpieces of English Medieval Embroidery
Friday 30 September, 10.00 – 22.00
The Pink Floyd Exhibition: Their Mortal Remains
Friday 12 May 2017, 10.00 – 22.00

Please bring your Membership Card with you. Please note Plus Guest and Contributing Members may bring a guest. All card holders may bring up to four family children under the age of 18.

Members are advised they may need to queue at very busy times.

For more details about the Curator Talks on each Members’ Preview Day see the Members’ Events Pages

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