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Membership FAQs

Do I need to book for exhibitions?
No, just show your Membership Card and proof of ID (such as a bank card or driving licence) at the door.  You do not need to pre-book or queue (except at extremely busy times).   
Can I lend my Membership Card to someone else?
No. Memberships are non-transferable and Membership Cards can only be used by the named Member.;
Can I bring a friend with me?
If your Membership includes a guest, it will say ‘plus guest’ on your card and you can bring a friend to exhibitions and Members’ previews.  If not, you can add a guest for just £25 extra per year.  Call us on 020 7942 2271 to add a guest to your Membership.
Can I bring children with me?
All Members can bring up to four family children (under 18) to exhibitions and Members' Previews.
How do I change my address?
Please call us on 020 7942 2271 or email
Can I bring friends to your events?
This depends on the capacity of the event.  Please call us on 020 7942 2277 to check for the events you would like to attend. 
I have lost or did not receive my Membership Card.
Please call us on 020 7942 2271 to let us know and we will send a new card within 10 working days.  If you want to visit the V&A sooner than this, just go to the Membership Desk in the Grand Entrance and they will be able to give you a temporary card. You will need to show proof of ID (such as a bank card or driving licence) and confirm your address.
I recently joined online or by phone, but have not yet had my welcome pack.
Please allow up to 6 weeks from date of application.  If it has been longer than this, please call us on 020 7942 2271 to let us know. 
Gift Aid your Membership
The Friends of the V&A benefit by claiming Gift Aid on your donation, enabling us to receive an additional 25% from HMRC at no extra cost to you. It's quick and easy: we just need your consent. You can sign up for Gift Aid if you are eligible as a UK taxpayer, by signing and dating the declaration on the Membership form. Alternatively, email us at or call us on +44 (0)20 7942 2271.
* Gift Aid notes:
Gift Aid is reclaimed by the V&A from the tax you pay for the current tax year. Please notify the V&A if you want to cancel this declaration, change your name or home address or no longer pay sufficient Income Tax and/or Capital Gains.
The £25 Plus Guest payment and the £50 Extra Card payment are not eligible for Gift Aid.
The commercial value of the Contributing Members’ benefits is £85 which cannot be Gift Aided. The balance of £215 is a voluntary donation eligible for Gift Aid

If you pay Income Tax at the higher or additional rate and want to receive the additional tax relief due to you,
you must include all your Gift Aid donations on your Self Assessment tax return or ask HM Revenue and
Customs to adjust your tax code.
This declaration can be cancelled at any time by writing to:
The Victoria and Albert Museum
Finance Department
Cromwell Road
South Kensington
London SW7 2RL
The V&A is a charity exempt from registration under the Charities Act 1993
The Friends of the V&A Ltd: Charity Registration Number 272056, Company Registration Number 1267122
The V&A Foundation Ltd: Charity Registration Number 1144508, Company Registration Number 7788681

Friends of the V&A – Annual Report 2015/16 and AGM update

V&A Member's AGM

Notice to Friends of the V&A

The Friends Charity was first established with the sole aim of supporting the V&A financially through grants of money. When founded in 1976, a separate corporate structure for the Friends was required for fiscal considerations, but such considerations are no longer relevant and for the past 10 years the Friends has been managed in-house as part of the museum’s Development Department.

Over recent years Membership numbers have increased from 10k to over 60K (at the end of March 2016). Financial contributions to the museum have also grown from under £200k to over £2.4 million with approx. £8.6 million given to the museum in support over the past 10 years.

This year’s Friends of the V&A Annual General Meeting was held on Tuesday 22 November 2016. The meeting focused on two subjects: initially to receive and approve matters related to the year ending March 2016, followed by consideration of two special resolutions, regarding the proposition to merge and unify the activities and administration of the Friends with those of the Museum. The Trustees of the Friends and the Museum agreed it was both timely and appropriate to propose such a merger to the company Members.

Resolution 1
To accept the recommendation of the Board of Trustees of the Charity that the Charity should transfer its assets and undertakings to the Victoria and Albert Museum, a non-departmental public body with exempt charitable status established under the National Heritage Act 1983 (V&A) and in consequence of that acceptance:
- to authorise the Board of Trustees to exercise the powers contained in Clauses 4(viii) and 4(xiii) of the Charity's Memorandum of Association in accordance with Clause 8 of the Memorandum of Association (which provisions are, in accordance with section 28 of the Companies Act 2006, treated as provisions of the Charity's Articles of Association) to transfer the assets and undertaking of the Charity to the V&A;
- to authorise the Board of Trustees to take such steps (including the taking of professional advice) and approve and enter into such documents as are necessary or expedient to effect the transfer; and
- to authorise any two members of the Board of Trustees to execute such deeds, documents and other instruments as are necessary or expedient to effect the transfer.
Resolution 2
Subject to the achievement of Resolution 1, to authorise the Board of Trustees to wind up and dissolve the Charity in an orderly fashion.

At 18.30 on 22 November the meeting was found to be quorum with 50 Members in attendance. Company Members voted unanimously on the evening in favour of both special business resolutions.

The Friends Charity will continue to operate until 1 April 2017, upon which date all Memberships will be transferred over to the Victoria and Albert Museum. All new Members from that date onwards will be recruited into the transferred scheme. We will be writing to all Members in good time to officially notify them of these changes. Any Member who does not wish to continue with their Membership after the 1 April 2017 will be encouraged to notify us to this effect.

Please note there will be no change to the range of benefits and advantages Members enjoy.

This step will not only bring about direct savings (on costs associated with running the separate charity), but also efficiencies for museum staff. Continuing the success of the Membership scheme is central to the museums future plans and support raised from Membership subscriptions, and other financial contributions made by Members, will continue to support the work of the museum in the same way as it has until now.
While most of what we have and do will remain the same, without the overlay of a charitable corporate structure, the role of the Friends Trustees will cease to exist, yet in the past one of their functions has been to provide a link between the Friends and the Museum for the exchange of comments and ideas - in effect feeling the pulse of either party. It is felt such a link would be seriously missed. A Members Advisory Group will therefore be created, involving 6-10 Members drawn from the body of the Membership, reflecting the diversity of the Friends and serving for a period of three years. To provide continuity initially, some of the present Trustees may be invited to join the Group, but thereafter vacancies as they arise will be advertised in the Members’ Newsletter, and all Members may apply to be considered for appointment by the Museum. The Group will provide a well-informed active sounding board for all issues related to Members` interests, contributions and benefits, in direct contact with the Head of Membership. The Group will meet at least three times a year. More information on this group and how you can be involved will be made available in early 2017.

Download the 2015/16 Annual Report
Download the 2014/15 Annual Report
Minutes of the AGM of the Friends of the V&A


If you require further commentary please contact the Head of Friends, James Beardsworth, at

We publish our Annual Report online to save paper and costs, but if you require a hard copy, please contact the Membership Office on 020 7942 2271 or e-mail us at




Members' Tours

Get to know the collections by joining one of our Members-only guided tours. There's no need to book - just meet your knowledgeable Guide at the Members' Room just before the start

Wednesday 1 February, 14.00
Thursday 23 February, 11.00
Wednesday 1 March, 14.00
Thursday 30 March, 11.00
Wednesday 5 April 14.00
Thursday 27 April 11.00
Wednesday 3 May 14.00
Thursday 25 May 11.00
Wednesday 7 June 14.00
Thursday 29 June 11.00
Wednesday 5 July 14.00
Thursday 27 July 11.00

Tours vary according to the Guide and will last for one hour.

Dates for Your Diary – Forthcoming Members’ Previews

The Pink Floyd Exhibition: Their Mortal Remains
Friday 12 May 2017, 10.00 – 22.00
Balenciaga: Shaping Fashion
Friday 26 May 2017, 10.00 – 22.00
Opera: 400 Years of Passion, Power and Politics
Friday 29 September 2017, 10.00 – 22.00

Please bring your Membership Card with you on the Preview Days. Please note Plus Guest and Contributing Members may bring a guest. All card holders may bring up to four family children under the age of 18.

Members are advised they may need to queue at very busy times.

For more details about the Curator Talks on each Members’ Preview Day see the Members’ Events Pages

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