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Website accessibility statement

© Victoria and Albert Museum, London

The Victoria and Albert Museum and the V&A Museum of Childhood are committed to providing an accessible website. This statement describes what we have already done to make our website accessible, what we intend to do to improve its accessibility and how we plan to maintain these standards.

Scope of this statement

  • this statement refers to the new V&A Museum of Childhood website launched in February 2012:
  • the statement was last updated in February 2012
  • this statement does not apply to old exhibition microsites or other miscellaneous pages not yet converted into the new design. We are making accessible as much of this content as possible, by transferring it into the new website.  We will not redevelop all non-standard interactive features on old exhibition microsites, but will transfer these as useful features even if we are unable to make them fully accessible. Future exhibition content will be accessible within the new site.
  • there is a separate accessibility statement for the V&A Museum of Childhood website

Standards compliance

  • we support the use of web accessibility standards. Our approach is is to meet as high as level as we can achieve. Where we are working towards requirements we will prioritise those that appear to have the most impact.
  • our aim is to meet all priority 1requirements of the W3C Web Content Accessibility Guidelines 2.0 (WCAG2.0).  Meeting this standard is commonly known as Level A compliance
  • wealso aim to meet as many priority 2 requirements of the WCAG 2.0 as possible. Meeting this standard is commonly known as Level AA compliance
  • in commissioning new websites and maintaining the accessibility ofexisting sites, we aim to follow best practice guidelines using British standard BS 8878. Previously we used the guidelines described in the British Standards Institution’s Publicly Available Specification 78(PAS 78), which has been superceded by BS8878
  • during the development and live beta testing of this site we worked in house to address any level 1 and 2 checkpoints.


Speech software

  • All our websites use web standard code so that whatever your preferred speech-enabled software is on your computer, it should be able to read the pages.

V&A Museum of Childhood
Bethnal Green

The Museum is open daily from 10.00 to 17.45 in Bethnal Green, London.

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Exhibition - Open Studio

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View the exhibition

February half-term 2020: Imagine this…

V&A Museum of Childhood collections

Discover the national collection of Childhood related objects, from ideas to design, toys to schoolbooks. All Museum of Childhood Objects