Visit Us

Museum opening hours

Open daily 10.00-17.45 (last admission 17.30)

Closed 24, 25 and 26 December and 1 January.

Admission to the V&A Museum of Childhood is free

Some events carry a separate charge.

During schools holidays the Museum is often very busy and, in order to comply with fire safety regulations, we have to restrict the number of people in the building at any one time. We’re sorry for any inconvenience caused. This is only likely to affect your visit at peak times during school holidays, but you may like to consider visiting after 2.30pm, when the Museum tends to be quieter.

Location

V&A Museum of Childhood
Cambridge Heath Road
London E2 9PA
United Kingdom

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Getting here

By public transport 

Underground, Central Line, Zone 2
The Museum is less than five minutes walk from Bethnal Green Underground station. Unfortunately Bethnal Green Underground has no lift, visit Transport for London for more information on public transport accessibility.

Overground
The Museum is a short bus ride or 20-25 minute walk from Shoreditch High Street (Bus 8 or 388) and Whitechapel (Bus 254 or 106) Overground stations. 

Rail
The Museum is less than 10 minutes walk from both Cambridge Heath and Bethnal Green railway stations. The nearest main line station is Liverpool Street, which is less than a five minute Underground journey from Bethnal Green.

Bus
D6, 106, 254, 309 and 388 stop outside the Museum and 8, 26, 55 and 48 stop nearby.

By bike

The Museum is less than a five minute cycle ride from Regents Canal. Bike stands are available in the Museum grounds. A Barclays Cycle Hire docking station is situated across the road from the Museum. For more information, visit Transport for London.

By Road

Coaches - A drop-off point and parking for two coaches is available outside the Museum on Cambridge Heath Road.

Parking- Free on-site parking can be arranged for visitors with specific access needs. The car park is accessed via Victoria Park Square, to the rear of the Museum. To book a space and for more detailed directions, call 020 8983 5200. The nearest pay and display bays can be found on Cambridge Heath Road. The Museum is not in the congestion charging zone.

Gallery information and map

© Victoria and Albert Museum, London

The Museum is arranged into four main galleries – the Moving Toys Gallery, the Creativity Gallery, the Childhood Galleries and the Front Room Gallery.

Download a map of the Museum (773KB .pdf)

See a virtual tour of the galleries

Read more about the galleries

The Childhood Cube sculpture in our Creativity gallery is having a spring clean. The sculpture will be surrounded by hoardings from 28 April until 22 May, with windows for visitors to take a peek at work taking place. Find out more about the Childhood Cube here


Eating and Drinking

benugo café

Some nice looking sandwiches


Open Monday – Sunday, 10.00-17.00.

The award-winning benugo café sits at the heart of the Museum's majestic Marble Floor. The café is open plan which means that visitors can enjoy a bite to eat whilst soaking up the lively ambience of the space.

benugo pridethemselves on offering handmade, authentic and natural products. Products change seasonally to make use of the freshest ingredients and everything is sourced as locally as possible. The milk is organic and the coffee is fairly traded.

The café offers a wide selection to suit all tastebuds, including sandwiches and salads, hot dishes, cakes and pastries and hot and cold drinks. A vegetarian option is available every day as well as children's portions and a Kids 'pick and mix' menu. Highchairs and free wi-fi access are also available.

Café offers

Enjoy cake and a hot drink for £3.50 after 3.30pm from Monday to Friday.

Terms and conditions apply

  • One offer per customer, per visit   
  • Offers are not available during school holidays, on Bank Holidays or at weekends   
  • Offers only available at the V&A Museum of Childhood   
  • The Manager reserves the right to withdraw the offers at any time

Facilities

Sensory pod

© Victoria and Albert Museum, London

Access

Our staff are trained to meet the needs of all our visitors.If you have any further questions about Access at the Museum, call 020 8983 5200.

Visitors who are deaf or hard of hearing

Our classrooms and audio visual displays are equipped with an induction loop sound enhancement system.

Induction loop
An induction loop is available from the Information Desk. To use the loop, you will need to switch your hearing aid to the 'T' position.

Visitors who are blind or partially sighted

There are many interactives to touch and play with throughout the Museum such as dressing up clothes, rocking horses, Lego and a dolls' house. The Museum also runs free activities for families every day, including arts and crafts, and storytelling.

Animals
Assistance dogs are welcome. Water is available on request.

Visitors with additional learning needs

There are lots of hands-on activities for visitors to engage with at the Museum including the Sensory Pod, a multi-sensory space in the Creativity Gallery.

Visitors with special educational needs

A range of resources and activities are available to visitors with special educational needs. For more information, visit SEN.

One Thursday each term is set aside as a Quiet Day, for groups with special educational needs only. This summer term it is Thursday 18 June. All ages of children and young people are welcome to these popular and inclusive days, when the Museum is generally quieter and students have full access to the galleries and interactive displays. Find out more

Wheelchair users and visitors with mobility difficulties

The Museum is wheelchair accessible and wheelchairs are available from the Information Desk. Seating is available throughout. Accessible toilets (including one fitted with a Radar lock) are located at the front and rear of the Museum, on the Lower Ground Floor. The rear lift can be accessed via the car park at the back of the Museum by prior arrangement.

Parking
Free on-site parking can be arranged for visitors with specific access needs. The car park is accessed via Victoria Park Square, to the rear of the Museum. To book a space and for more detailed directions, call 020 8983 5200. The nearest pay and display bays can be found on Cambridge Heath Road. TheMuseum is not in the congestion charging zone.

Other general facilities

Summerly Room

© Victoria and Albert Museum, London

Packed lunches
For visitors wishing to eat their own packed lunch, outdoor picnic tables are located in the Museum's grounds. Additionalfacilities may be available at weekends and during school holidays in the Summerly Room on the Lower Ground Floor, but please check availability in advance of your visit.

Highchairs

Highchairs are available from benugo café.

Baby changing

Baby changing facilities are available in both the male and female toilets on the Lower Ground Floor and in the Quiet Room.

Buggy park

A buggy park is located near the stairs in the Front Room Gallery. Items are left at the owner's risk.

Quiet room

The Museum's quiet room is located on the Lower Ground Floor. The room has multiple uses: as a prayer room; a space for nursing mothers; or as a chill out space for families with children with autism. The room is equipped with an ensuite family-sized toilet, a bottle warmer, a baby changing table and comfortable seating.

Wireless (WiFi)

Free WiFi is available throughout the Museum.

Visiting with under 5s

Art Smarts, arts and crafts 2010

© Victoria and Albert Museum, London

Information to help visitors with under 5s prepare for their visit to the Museum.

Can I get a feel for the Museum without visiting?
Take a look at the Museum's virtual tour to get an idea of layout. Click on the thumbnails to visit each gallery in the Museum. Visit the Virtual tour.

Where are the toilets?
Toilets are located on the Lower Ground Floor. Baby changing facilities, nappy bins and family-sized cubicles are available in both the male and female toilets. The Quiet Room on the Lower Ground Floor has an en-suite family-sized toilet cubicle. An accessible  toilet is also available. Collect a RADAR key from the Information Desk to unlock it.

Is there anywhere to go for privacy?
The Quiet Room is located on the Lower Ground Floor. The Quiet Room has comfortable seats, a baby changing area, nappy bins, a bottle warmer and an en-suite family-sized toilet cubicle.

Is there a cloakroom?
Unfortunately there are no secure storage facilities at the Museum. Cloak bins are situated on the Lower Ground Floor. Items are left at the owner's risk. A buggy park is located at the front entrance.

What about eating and drinking?
benugo cafe sells a wide range for children, including a kids 'pick and mix' menu. A bottle warmer is located in the Quiet Room on the Lower Ground Floor. Breastfeeding  is welcome anywhere in the Museum. Highchairs are available from the cafe. Indoor lunch facilities are available on the Lower Ground Floor, check with staff about availability.

What can under 5s do in the Museum?
Daily activities include Animal Magic and Art Smarts. For more information, visit Visit the Daily activities.

Are there any events tailored to under 5s?
The Museum regularly holds events for under 5s and many school holiday events are suitable for children of all ages. For more information, see What's On.

Montessori family packs for children age 5 and under are available to borrow from the Information Desk for one hour. Packs contain playmats, trails, tactile toys and more.

Is there a lift?
The front lift can access all floors, including the Lower Ground Floor (for access to toilets and baby changing), Ground Floor (entrance / exit, shop and cafe), Mezzanine (Moving Toys and Creativity galleries) and First Floor (Childhood galleries).

Exhibition - Small Stories

13 December 2014 - 6 September 2015. This exhibition will reveal the fascinating stories behind some of the UK's best-loved dolls' houses, taking you on a journey through the history of the home, everyday lives and changing family relationships.

Small Stories