Facilities for people with hearing impairment

For any assistance during your visit, please contact a member of staff or the Disability Officer on telephone +44 (0)20 7942 2766, text phone +44 (0)20 7942 2002, or email disability@vam.ac.uk.

Assistance dogs are welcome.

Fire pager system

The V&A has installed a Fire Pager System as part of the emergency evacuation procedure, which will alert deaf visitors to the museum's fire alarm. The pagers can be collected from the Information Desk at the Grand Entrance. The pagers will vibrate, flash and beep when the alarm is activated.

Please collect a pager on arrival at the V&A.

Talks programme

There are regular talks for deaf people in British Sign Language and Sign Supported English. For a full programme of specialist events visit What's On.

Sound enhancement equipment

Neck loops and radio receivers for use on talks and tours are available from the information desk in the Grand Entrance. Read a step-by-step guide on how to use this equipment.

Induction loops

Induction loops are available in the following areas:

  • Information desks
  • Gallery information points
  • Lecture Theatre, Auditorium and seminar rooms
  • Retail points
You will need to switch your hearing aid to the 'T' position in order to use these.

Subtitled videos

A selection of videos within the galleries include subtitles.

Ballgowns: British Glamour Since 1950

From 19 May 2012 the V&A celebrates the opening of the newly renovated Fashion Galleries with an exhibition of beautiful ballgowns, red carpet evening dresses and catwalk showstoppers.

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Street Style Memory Game

Street Style Memory Game

Find combinations of young people with special characteristics and street-style clothing.

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Event - British Galleries Tour

Mon 19 January 2009–Mon 31 December 2012

TOUR: Join this daily one hour tour which introduces the V&A's stunning British Galleries which house the most comprehensive collection of British design and art on view anywhere in the world.

More details