Facilities for people with hearing impairment
For any assistance during your visit, please contact a member of staff or the Disability Officer on telephone +44 (0)20 7942 2766, text phone +44 (0)20 7942 2002, or email firstname.lastname@example.org.
Assistance dogs are welcome.
Fire pager system
The V&A has installed a Fire Pager System as part of the emergency evacuation procedure, which will alert deaf visitors to the museum's fire alarm. The pagers can be collected from the Information Desk at the Grand Entrance. The pagers will vibrate, flash and beep when the alarm is activated.
Please collect a pager on arrival at the V&A.
There are regular talks for deaf people in British Sign Language and Sign Supported English. For a full programme of specialist events visit What's On.
Sound enhancement equipment
Neck loops and radio receivers for use on talks and tours are available from the information desk in the Grand Entrance. Read a step-by-step guide on how to use this equipment.
Induction loops are available in the following areas:
Gallery information points
Lecture Theatre, Auditorium and seminar rooms
A selection of videos within the galleries include subtitles.