Access at Young V&A

Young V&A is open to all. We strive to create an inclusive environment so everyone can enjoy the museum.

Getting to Young V&A

The nearest step-free underground station is Whitechapel (0.8 miles).

Is there accessible parking nearby?

Parking near the museum is limited and can’t be booked in advance. The nearest parking spaces are on Parmiter Street, approximately 0.2 miles away. There are two Blue Badge parking bays.

Arriving at Young V&A

Our entrance is step-free and wheelchair accessible.


Admission to the museum is free and you don't need to book. For our temporary exhibition you will need to buy a ticket. Disabled visitors get discounted exhibition tickets. You can add a free carer ticket to every disabled ticket.

Quieter times to visit

It is typically quieter during weekday afternoons between 13.00 – 15.00 and towards closing.

Young V&A is especially busy on weekends and during school holidays. If you are visiting during peak times, there may be a short wait to enter the museum.

Assistance dogs

We welcome suitably trained assistance dogs. They must be under your control during your visit. Ideally they should remain on a lead and wear a relevant tabard or harness.

Do I need to bring identification for my dog?

Where possible, dog owners should bring their Assistance Dogs UK (ADUK), Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF) identification book. Your dog should wear the appropriate tabards or harness, but this is not a requirement for entry.

If your assistance dog is not registered with ADI, ADUK or IGDF, we reserve the right to deny entry to your dog if it does not appear to have been appropriately trained.

Can I bring an assistant animal that isn't a dog?

If you plan to visit with an assistance animal other than an assistance dog, please get in touch to discuss your request with us at

Getting around

Our building has step-free access to all public areas.

Lifts are on the right as you enter the Town Square and at the back of the Imagine Gallery. The Play Gallery is accessible via a ramp. If you’d like to see what the space looks like in advance of your visit, see our visual story.

Borrowing a wheelchair or ear defenders

You can borrow a wheelchair or ear defenders during your visit. We recommend booking these at least 24 hours in advance. You can also ask at the Welcome Desk when you arrive.

Accessible toilets

Our accessible toilets are located on the lower-ground floor.

Our Changing Places toilet has a hoist and is larger than a standard accessible toilet. If you need to borrow a RADAR key, ask a member of staff in the Community Room.


There is plenty of seating throughout the galleries. There are also portable stools available to pick up.

Induction loops

Induction loops are installed at the Welcome Desk, most interactives and areas where events take place such as The Stage (level 1) and Open Studio (level 2).

Switch your hearing aid to the 'T' position.

Quiet space

Our quiet space, the Reading Room, is on the lower-ground floor. This is a multi-use space calm environment for prayer, reading, infant feeding or for visitors who need a break from sensory stimulation.


For more information on our facilities, including our lockers, café and shops, go to the Young V&A visit page.

Access resources


There are ear cups throughout the main galleries and exhibition with stories and interviews about some of the objects you will see on display. Some have induction loops installed and are identifiable by an assisted listening label.

Transcripts are available in the Large Print Guides in the galleries.

Large print guides and subtitles

Large print guides are available at the Welcome Desk. For our temporary exhibitions, large print guides are in the space.

All films are subtitled in the galleries and temporary exhibition.

Tactile books

Wooden tactile books designed by artist Laura Blake explore three objects in the Sound it Out display in the Play Gallery: F for Fish, H for House and Z for Zebra.

They are available to pick up from the Welcome Desk – just ask a member of the team.

Things to interact with and touch

There are lots of things to touch and interact with in the galleries.

Play (level 1)

  • Video games in The Arcade (induction loop available)
  • Building blocks in Build It (induction loop available)
  • Marble run and sand spinner in Moving & Shaking
  • Books and reading nooks in Sound it Out
  • Sound tree in Mini Museum (induction loop available)

Imagine (level 1)

  • The sound machine in Adventure
  • Costumes to try on in The Stage (induction loop available)
  • Playable dolls house in Living Together
  • Surreal Room telephones in The Living Room (induction loop available)
  • Self portrait studio in This is Me

Design (level 2)

  • Touch screens with films in The Factory
  • Touch objects in Designing for Change
  • Mini skatepark in Design

Visual story

Our visual story shows you pictures of the museum and how to access our spaces. It gives you an idea of what your visit to the museum will be like.

Access events

We run relaxed mornings if you would like to come at a quieter time. For a full programme of events visit What's On.

Contact us

If you'd like to tell us about your accessibility needs or ask a question before your visit, get in touch:

Tel: +44 (0)20 8983 5200