Accessibility

We can't wait to welcome you!

You'll find a range of access provisions available here at the museum. See below for further information on things to make your visit as enjoyable as possible.

A drone shot of Dundee waterfront, including the urban beach, V&A Dundee and the RRS Discovery.

Parking

There are disabled parking bays outside the museum where blue badge holders can park free of charge and without time limit.

An interior shot of V&A Dundee

Tickets

For access and ticket enquiries please call 01382 411 611 between 10.00 and 16.00 Monday to Friday.

An image of an assistance dog.

Assistance dogs

You are welcome to bring guide dogs and other recognised assistance dogs into the museum. Drinking bowls are available from our information desk.

Exhibitions

A large print guide is available for all of our exhibitions, and large print guides are available for our Scottish Design Galleries online below.

A wooden wheelchair icon

Wheelchairs for hire

A limited number of wheelchairs are available for you to loan free of charge by emailing in advance. On arrival, you can collect wheelchairs at the Information Desk. Small mobility scooters are welcome inside the museum.

An interior shot of V&A Dundee, people are walking down the stairs

Lifts

Lifts are available to all floors and there is wheelchair access to all spaces.

Children playing on a bench whilst looking out the window

Alternative access

For groups and individuals with limited mobility, alternative access can be arranged via the staff entrance of V&A Dundee (directly opposite the parking on South Crichton Street). Please ask a member of our security team there who will arrange a member of staff to escort you into the museum.

A woman and man using the MyEyes app

Additional accessibility aids

Prior to visiting, you can access a virtual tour of the museum to familiarise yourself with V&A Dundee and the facilities available. To access the tour, click here. This tour has been developed for V&A Dundee by Virtual Inclusion.

Visitors with full or partial sight loss can download the MyEyes app to help navigate the museum. To download the app, click here. We recommend using headphones for the best experience. The museum can provide spare headphones if required.

This app has been developed by iki Technologies with support from the RNIB.

Currently, this app is available for IOS devices only.

Icons for toilets

Toilets

Accessible toilets are available on all floors and there is a Changing Places toilet on Level 1.

A small room with an armchair, throw cushions, a beanbag, rug, prayer mat, bookcase and pot plant.

Quiet room

A quiet room is available if you need time away from the hustle and bustle of the museum.

People sitting reading books in the Inches Carr Resource Centre within V&A Dundee

Seating

There is a range of seating provided around the museum and the grounds. We also have portable stools available for you to borrow in the gallery spaces.