Accessibility

You'll find a range of access provisions available at V&A Dundee. See below for further information on things to make your visit as enjoyable as possible.

Assistance dogs

You are welcome to bring guide dogs, hearing dogs and other recognised assistance dogs into the museum.

Drinking bowls are available from our information desk. The nearest green space to walk your dog is across the road at Slessor Gardens; there is a pedestrian crossing outside the front entrance of the museum.

If you require any assistance, please ask a member of staff.

Exhibitions

A large print guide is available for our Scottish Design Galleries.

Lifts

Lifts are available to all floors and there is wheelchair access to all spaces.

Parking

We have no dedicated parking around the museum.

If you're a disabled person badge holder, you can park free of charge and without time limit in any Dundee City Council car park or on-street parking bay, including disabled parking bays outside the museum.

For more information about parking throughout Dundee, see Dundee City Council's website.

Quiet room

A quiet room is available if you need time away from the hustle and bustle of the museum.

Seating

There is a range of seating provided around the museum and the grounds. We also have portable stools available for you to borrow in the gallery spaces.

Tickets

For access and ticket enquiries please call 01382 411 611 between 10.00 and 16.00 Monday to Friday.

Toilets

Accessible toilets are available on all floors and there is a Changing Places toilet on Level 1.

Wheelchairs

A limited number of wheelchairs are available for you to loan free of charge by emailing access@vandadundee.org in advance.

On arrival, you can collect wheelchairs at the Information Desk. Small mobility scooters are welcome inside the museum.

For groups and individuals with limited mobility, alternative access can be arranged via the staff entrance of V&A Dundee (directly opposite the parking on South Crighton Street). Please ask a member of our security team there who will arrange a member of staff to escort you into the museum.

Additional accessibility aids

Prior to visiting, you can access a virtual tour of the museum to familiarise yourself with the V&A Dundee and the facilities available. To access the tour, click here.

This tour has been developed for V&A Dundee by Virtual Inclusion.

Visitors with full or partial sight loss can download the MyEyes app to help navigate the museum. To download the app, click here.

We recommend using headphones for the best experience. The museum can provide spare headphones if required.

This app has been developed by iki Technologies with support from the RNIB.

Currently, this app is available for IOS devices only.