Facilities for people with physical disabilities

The V&A is a Grade 1 listed building, some areas of which were designed and built without considering the needs of wheelchair users. For any assistance during your visit, please contact a member of staff or the Disability Officer on telephone +44 (0)20 7942 2766, text phone +44 (0)20 7942 2002, or email disability@vam.ac.uk.

Assistance dogs are welcome.

Guiding service

If you require a guide to assist you around the building, please book in advance by contacting the Bookings Office on telephone +44 (0)20 7942 2211, text phone +44 (0)20 7942 2002, or email bookings.office@vam.ac.uk.

Assistance cannot be guaranteed to visitors who do not book in advance.

Wheelchairs and walking frames are available at Information Desks.

Gallery stools

Stools are available in a range of galleries, please ask a member of staff for assistance.

Events

The Lecture Theatre is easily accessed by lift and can accommodate six wheelchairs.

The Sackler Centre auditorium is accessed by a lift and can accommodate six wheelchairs.

Seminar Rooms 1, 2 and 3 are all accessible and can be accessed by lift.