During our opening weekend you will need a free, pre-booked ticket to enter the museum. We chose this approach to avoid queues and disappointment on the opening weekend itself. The booking process did not go right and we’re sorry to those of you who experienced issues.
We gave our e-news subscribers the chance to book a limited number of tickets ahead of general release before booking for the rest of the tickets opened to everyone on Thursday 26 July, on a first come, first served basis.
Due to the exceptionally high interest in visiting the museum on opening weekend, many people experienced problems due to technical difficulties. To make the process as fair as possible, we invite you to provide your details via this form before midnight Thursday 26 July to be entered into the ballot for the remaining 3000 tickets.
We will be back in touch to let you know if you have been successful by Wednesday 1 August.