Collaboration has to be key and so, we’re trying out a set of fluid guidelines that we hope will make it easier to balance the needs of commissioners and suppliers.
They’re available here:
If you are working with external creative and/or tech partners, we’d be very interested in whether this sort of help-framework does actually help. The same if you are a supplier. These guidelines lay out the pragmatic restaints we have, to avoid wasting your time. But does written guidance like this really help?
Integrating great new tech with the exisiting services is a familiar challenge to anyone managing development of digital services. Every new thing adds an extra resource cost and requires an expansion of knowledge required. This is no bad thing – to make things better is a permanent role. Change is forever and the creative challenge it poses is part of the appeal of working in service development.
That’s all very well, but how do you integrate all this stuff without it getting out of control?
Service managers and creative suppliers all want mutual understanding. To help get to this, we are trialling our new “Collaboration guidelines for third-party technical partners”. This document pulls all the things we’d like our tech partners to be aware of.
It is partly a round up of technical integration requirements because some things are fixed. It is also just intended a discussion starting-point. Not everything is known at the start of a technical integration.
Here it is. We are trying it as a beta. Comments and feedback are welcome.