Promotion codes – Please enter your promotion code in the field provided on the ‘In your bag' page, and click apply. You will see your discount applied on the ‘Checkout' page. Only one discount code can be used per order and it cannot be combined with Membership discount unless otherwise stated.
Free delivery – From time to time, we offer free UK delivery. This may require a promotion code or will automatically be applied at checkout. For free UK delivery on orders over £35, this amount is automatically deducted at checkout. If you have any questions about our promotions or require assistance with your order please contact our Customer Service team on +44 (0)20 7942 2000 or alternatively email firstname.lastname@example.org.
Email sign up offer – Get 10% off your first order when you sign up to receive our email. A discount code will be sent to you in a confirmation email when you sign up. Offer excludes delivery charge. Valid online only. Cannot be combined with any other offer code. Can be used in conjunction with Membership discount. Offer excludes Thomas Ruff limited edition prints and Dior tote bags.
Members' Christmas shopping week – Discount available online and in store from 21 November until midnight 2 December 2019. Simply validate your Membership details at checkout. Offer excludes delivery charges, tickets, V&A Membership and prints over £500. It cannot be combined with any other discount code.
You will be required to show proof of purchase (i.e. the dispatch note accompanying your order) for the new product. Products which are covered by the WEEE Directive are identifiable by a crossed out wheeled bin symbol which must now be shown on goods placed on the market after 13 August 2005.