This page outlines the changes we've made to keep you safe during your visit. To provide the best possible experience, we are asking visitors to book tickets in advance, to guarantee entry at a particular time.
V&A South Kensington is now open, Wednesday to Sunday, 10:00 – 17:45
Visiting the V&A is still free. Please check the latest government guidance in advance of your visit.
- Please book tickets in advance to guarantee entry.
- Tickets to visit the permanent collection are available on the door, but you may have to wait if we are busy.
- Face coverings, correctly worn, are recommended during your visit unless you have a specific exemption.
- Please don’t bring large bags with you at the moment, as our cloakrooms are currently closed.
We will be increasing capacity over the summer and are also gradually making more tickets available for our exhibitions, which will be released each Tuesday at midday.
V&A Museum of Childhood will remain closed while it's being transformed into a new world-leading museum of design and creativity for children and young people. Find out more about the V&A Museum of Childhood transformation.
Book entry ticket
You can book in advance or on the day you visit. Please check the latest government guidance before you come.
We will email your ticket to you, and you will need to show it on a device, or printed out, when you arrive.
- Nearest Underground stations: South Kensington (5-minute walk), Gloucester Road (10-minute walk). The Piccadilly line will not be stopping at South Kensington until February 2022. Please visit TFL to find alternative routes.
- Victoria Station (35-minute walk)
- Bike-hire is available at Exhibition Road and Thurloe Place
- Several bus routes stop at the museum – see tfl.gov.uk for details
Find out about parking around the V&A
If you or anyone you live with has COVID-19 symptoms, or if you have recently been in contact with someone who has COVID-19, we ask that you please postpone your visit to the museum.
If you are a regular visitor you will notice signs and markers throughout the museum.
Hand sanitiser is available at the entrance and at key points around the galleries. In line with government guidance, face coverings are recommended during your visit unless you have a specific exemption.
We have installed protective screens at shop and café points and are regularly cleaning all areas of the museum throughout the day.
NHS Test and Trace
We are supporting NHS Test and Trace to help stop the spread of COVID-19. When you book advance tickets, you may opt out of data-sharing with NHS Test and Trace. If you have not booked in advance, or are visiting as part of a group, we encourage you to check in with the NHS QR code at the entrances. We can provide you with a form if you don’t have a smartphone. Further information can be found in our privacy notice.
Entrance and exit
Please enter the museum on Exhibition Road and exit on Cromwell Road. Both are step-free and wheelchair accessible. The tunnel entrance/exit is currently closed.
Our cloakrooms are currently closed. Please don't bring large bags or luggage with you as these are not allowed in the galleries. Small bags may be searched on arrival.
You will need to show your ticket on arrival. Your timed entry is valid for 15 minutes – unfortunately late admittance will not be possible. Once inside, you are free to explore the museum for as long as you like. If you leave the museum and wish to re-enter, you will need to book a new ticket.
If you'd like to reserve a wheelchair, email us at firstname.lastname@example.org 24 hours in advance of your visit.
Over seven miles of inspiring galleries are waiting for you. Use our interactive map to explore. We've also created a series of online trails to help guide your visit around the galleries. The National Art Library, study rooms and Sackler Centre presently remain closed for now.
Printed guides have temporarily been removed from the galleries to help keep you safe.
Exhibitions and displays
Find out about our new displays programme in What's On.
Support for the V&A is now more important than ever – we'd like to thank all of our members for continuing to support us during this difficult time.
For now, we are asking our Members to book tickets to visit both the permanent collection and temporary exhibitions. Your ticket remains free, and booking helps us to maintain safe levels of visitor numbers.
Toilets and cloakrooms
Our toilets are open throughout the building and are regularly cleaned throughout the day.
Our cloakrooms have not yet reopened. Please note only small sized bags are allowed in the galleries.
A buggy park is available in our Family Area under the Dome near the Cromwell Road exit.
Find out about visiting the V&A as a family.
Lifts are operating throughout the building.
The V&A Main Shop, Fashion Shop and Exhibition Road Quarter Shop are now open during museum opening hours. You may prefer to shop online. The V&A is a charity and every purchase made in our shops helps to support us.
The Main Café and Garden Café are open from 10.00 – 17.00 Wednesday to Sunday, serving a range of sandwiches, salads, cakes and pastries, hot and cold drinks, teas and coffees. The Main Café is also serving a range of hot and cold meals.
The John Madejski Garden is open and outdoor seating is available.
Places to stay
Stay at our neighbouring hotels during your stay in London, conveniently located for you to enjoy your visit to the V&A. The V&A is grateful to our Hotel Corporate Members for their support:
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