V&A terms and conditions

Websites

These terms and conditions cover commercial and non-commercial use of V&A websites, V&A Search the Collections and all sub-domains, as well as terms of use for V&A APIs, the V&A logo, Wi-Fi, and event and exhibition ticket transactions.

Membership

These are the terms and conditions relating to membership of the V&A, V&A Director's Circle, or V&A Young Patrons' Circle. By purchasing one of these memberships, you, or the person receiving the membership, agree to be bound by the terms and conditions contained in the link below. If you have any questions about this agreement, please contact the relevant team using the details set out in section 11 of the terms and conditions in the below link.

Shop

These are the terms and conditions on which we supply goods to you from the online V&A Shop at www.vam.ac.uk/shop or when you place an order by telephone using our mail order service. If you have any questions about this agreement, please contact our customer service team using the details set out in section 2 of the terms and conditions in the below link.

Order an Object

To ensure that the Order an Object service is safe for the V&A’s collections our visitors, and our staff, all users of the Order an Object service must abide by the following Terms and Conditions:

Suppliers

These are the terms and conditions covering the procurement of services from suppliers for IR35 Contract for Services and General Purchase Orders.

Header image:
Design for a printed cotton by William Kilburn, about 1788 – 92, England. Museum no. E.894:49/2-1978. © Victoria and Albert Museum, London